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AuroShift Program 06
Improving Operational Performance
Package Overview
Linked to service: Performance-oriented training.
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Goal
Linking training to specific performance improvements within the organization, by designing a learning path based on actual performance gaps.
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Target Audience
Operational teams, sales teams, customer service, middle management, and employees in critical roles.
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Suggested Duration
Two months or based on organizational needs.
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Scope of Work
- check_circleIdentifying performance gaps.
- check_circleBuilding learning goals linked to practical indicators.
- check_circleDesigning practical content and tools.
- check_circleConducting focused training.
- check_circleMonitoring workplace application.
- check_circleMeasuring impact before and after.
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Outputs
- 01Training needs analysis.
- 02Performance-oriented learning plan.
- 03Practical tools and models.
- 04Impact measurement report.
- 05Subsequent development recommendations.
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Success KPIs
- verifiedImprovement of a specific performance indicator.
- verifiedParticipants' ability to apply the skill.
- verifiedDirect management satisfaction with the impact.
- verifiedTransfer of training from knowledge to behavior.
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Reference Methodology
The program relies on performance improvement practices from the International Society for Performance Improvement (ISPI), and training impact measurement practices from Kirkpatrick Partners, within the 70:20:10 Institute extended learning model.